We understand the science behind our oil very well, and believe in its efficacy and broader sustainability product. However if, for any reason, you find that you're unhappy with our products please let us know so that we can help you return your products within 30 days of receipt for a full refund.
Please contact our customer service team via email at email@example.com and we will be happy to send you a pre-paid shipping label so you can return your items free of charge.
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
We are happy to replace any defective or damaged products.
Please return your items along with the despatch note to:
African Origins UK Limited
Connect House, Kingston Road, Leatherhead, England, KT22 7LT
If you haven't kept your despatch note simply e-mail us at firstname.lastname@example.org to retrieve your order details.