x
LET’S BE IN TOUCH

LET’S BE IN TOUCH

Join our mailing list to receive an exclusive 10% discount code.

Scroll
Neo Sephiri Science-led Natural Skincare Oil

RETURNS POLICY

Returns
We understand the science behind our oil very well, and believe in its efficacy and broader sustainability product. However if, for any reason, you find that you're unhappy with our products please let us know so that we can help you return your products within 30 days of receipt for a full refund.

Free Returns
Please contact our customer service team via email at info@neosephiri.com and we will be happy to send you a pre-paid shipping label so you can return your items free of charge.

Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Exchanges
We are happy to replace any defective or damaged products.

Returns Address
Please return your items along with the despatch note to:

African Origins UK Limited
Re: Returns 
Connect House, Kingston Road, Leatherhead, England, KT22 7LT

If you haven't kept your despatch note simply e-mail us at info@neosephiri.com to retrieve your order details.